TrustMark is the Government backed initiative, supported by the building industry and consumer protection organizations, that helps householders find reliable and trustworthy tradesmen to carry out repair and improvements to the inside and outside of their homes from builders and plumbers to roofing specialists and landscape gardeners.
What makes selecting a TrustMark tradesmen so worthwhile?A firms technical skills have been independently checked through regular on-site inspections, as well checks on their trading records and financial position. The firm has signed up to a code of practice that includes insurance, good health and safety practices and customer care.
The approved scheme operator has checked and will continue to monitor their quality of work, trading practices and customer satisfaction. The firm will tell you about any building regulations you must meet and may be able to give you the certificates you need. If you have a problem or disagreement with the firm, there will be a clear and user-friendly complaints procedure to help sort out the problem; If the firm doesn't automatically provide insurance cover you will have the option to buy a warranty.
If a firm displays the TrustMark logo you know that a trade association or other certification organisation that we have approved has checked the firm and found that it meets certain standards set by the Government.